| Organisations are, in effect, living systems. They
have:
- key drivers for survival and growth
- core functions to perform
- resources to utilise
- processes to manage
All with the additional pressure to adapt in a continuously changing
environment.
In the same way that genes are the building blocks of life, people
are the building blocks of all organisations: operating in a variety
of combinations to perform a range of specific activities.
However, it is not the building blocks themselves which result
in a thriving organisation (system) -it is the complex inter-relationships
between and interconnectivity of individuals, structures and internal
processes.
CMA believes that organisations need to adopt an approach which
copes with and optimises this complexity and interconnectivity,
enabling them to continuously form and reform to meet their constantly
changing needs.
We operate in this way ourselves where, along with a network of
associates, we form and reform to meet the specific needs of our
client organisations. We adapt a variety of tools and techniques
and adopt multiple methods (systems thinking, action research, action
learning) to meet those needs, as we do not believe that there are
simple “off the shelf” formulae to solve any organisation’s
problems and issues.
Our core belief is that organisations have the ability to deal
with their own problems and issues. However, they may need a specific
external catalyst to:
- release this potential
- to fill short-term gaps in capacity
- provide additional specific technical and functional capability
CMA is geared to provide these services to both the Private
and Public Services Sectors.
More importantly, through our approach we ensure that learning
is truly embedded in the organisation, ensuring that
it has the ongoing capability to form and re-form within its own
resources and is able to effectively manage the associated complexity.
There are eight key components which CMA has deep and wide expertise
in:
We can address an individual issue or combination of issues and
deliver sustainable results for clients,
whether in the Private or Public sectors.

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